Track My Order
At Clarindon Jewellers, we understand how important it is to know when your order will arrive. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details, allowing you to follow your delivery from dispatch through to arrival.
Our deliveries are sent using fully tracked and insured services, ensuring that your jewellery or luxury watch reaches you safely and securely.
If you have already received your dispatch confirmation email, simply use the tracking link provided to view the latest delivery updates from the courier.
Where Can I Find My Tracking Number?
Your tracking number will be included in the dispatch confirmation email sent once your order has been shipped.
This email will contain:
• Your order confirmation details
• The courier used for delivery
• A tracking number or tracking link
• Estimated delivery information
If you cannot locate your tracking email, please check your junk or spam folder, as automated emails may occasionally be filtered there.
When Will My Order Be Dispatched?
Orders placed with Clarindon Jewellers are typically dispatched once the item is confirmed in stock and ready for shipment.
For many in-stock items:
• Orders placed during business hours are usually processed the same day
• Dispatch confirmation is sent once the order leaves our premises
• Delivery tracking becomes active shortly after dispatch
If your item is being sourced from a supplier or requires preparation, our team will keep you informed of the expected dispatch timeframe.
Delivery Tracking
Once dispatched, your order can be tracked through the courier using the tracking link provided in your shipping confirmation email.
Tracked delivery allows you to:
• Monitor the progress of your order
• See estimated delivery updates
• Receive delivery notifications where available
• Confirm when your parcel has been delivered
All deliveries are fully insured and may require a signature upon receipt.
Need Help Tracking Your Order?
If you are unable to locate your tracking information or would like assistance with an order, our team will be happy to help.
Please contact Clarindon Jewellers using the details below and include your order number where possible so we can assist you quickly.
Contact Clarindon Jewellers
Email
sales@theluxurygroup.co.uk
Telephone
07584 437203
Our team aims to respond to all enquiries as quickly as possible during business hours.
Opening Hours
Monday – Friday
9:00am – 5:00pm
Saturday
9:00am – 5:00pm
Sunday
9:00am – 5:00pm
Enquiries received outside of these hours will be responded to as soon as possible on the next working day.
Secure Delivery with Clarindon Jewellers
Every order placed with Clarindon Jewellers is packaged carefully and shipped using secure, insured, and fully tracked delivery services. Our goal is to ensure that your jewellery or luxury watch arrives safely and in perfect condition.
If you have any questions regarding your order or delivery, our team will always be pleased to assist.
